Euclid Public Library Strategic Plan 2017-2020

III. FOSTER A WELCOMING ENVIRONMENT OBJECTIVES: Seek out new format types to meet patron needs Deliver personalized customer service Better promote library programs and resources 2017 - 2020 ACTION STEPS • Improve publicity regarding library programs, resources, and services • Seek out new opportunities to promote library programs and services to patrons, especially those who are unable to access the library • Strengthen library outreach programs to those unable to physically come to the library • Utilize social media platforms to connect patrons to library programs and resources