14 4. Establish a culture of continuous open communication. All Departments Should: Host either a quarterly or monthly department meeting to review policies, procedures, and to address any problem areas or challenges. ADM hosted monthly meetings for all Managers and Supervisors each year. Policies, procedures, and challenges are part of each meeting agenda. ADM – Deputy Director hosted monthly Public Services Department during the year. Outreach Supervisor met with staff monthly to update and share relevant library information. In addition, held one-on-one meetings with Outreach Associate to prepare for retirement and transition. GOAL 4 : FOSTER CONTINUOUS COMMUNITY CONNECTIONS AND PARTNERSHIPS. Objectives and Action Items: 1. Implement a comprehensive Marketing and Communications strategy. ADM: Host meetings with Library leaders to develop a marketing strategy that includes both internal and external stakeholders. ADM has participated in several community meetings, not only to improve communications, but overall safety in the community. This includes the Hope Task Force to Reduce Violence and the Euclid Collaborative in Action Meetings. Hope Task Force hosted three community listening sessions to gather feedback and a report will be issued in 2025. All Departments Should: Assign staff to marketing and communications training, so that we all better understand how to convey messages to internal and external stakeholders. Marketing Team attended the Library Marketing and Communications Conference in 2024. Assigned all staff training in 2025. 2. Expand staff involvement in community relations. All Departments Should: ADM & Union: During contract negotiations, determine if there are options for more staff to be involved in community relations events. Update language as needed to support this opportunity. Negotiations for a three-year contract were completed in late 2024. Language was updated in the entire contract, which included expanding the Diversity, Equity, and Inclusion Committee. Review committee and partnership assignments. Make sure that staff are aware of opportunities for involvement through. This will be completed by 2027. EUCLID PUBLIC LIBRARY STRATEGIC PLAN 12
RkJQdWJsaXNoZXIy NDQ4NTQ1